How To Safely Hire A Roofing Contractor
When your roof begins to leak, it is time for repair. Even if you have used strong, high-quality materials for your roofing, the time will come when it will require special care from you. No one can manage roof installation, repairs, and replacements more skillfully than a roofing contractor. However, the problem is, where do you begin?
Get A Free Roofing Service Estimate Today!
We offer a free, no obligation, inspection of your property. You can simply fill out our Free Roofing Estimate Form and one of our experienced representatives will contact you to set up an appointment for your free estimate.
After gathering a list of possible roofers from Google, the yellow pages, and referrals from family and friends, the next reasonable step is to assess your options.
Most customers choose roofers based on cost alone. However, the cost of repair should never be the sole basis of selecting a roofing contractor for your home. Because your roof, home, and peace of mind are at stake it is better to ask the contractors the following questions before signing any contracts:
1. Is the roofing contractor a member with any roofing organizations?
Reputable roofing contractors will associate themselves with organizations that contribute to their reputation and reliability. In turn, the roofing organization binds the contractors to a strict set of rules and guidelines for conducting business. The contractor may contribute to the positive reputation of the organization by doing well on their roofing projects or can ruin its credibility by doing poorly. Therefore, there is a demand for each contractor to do well on every project for the roofing organization to be able to showcase its roofing contractors association.
2. How long has the roofing contractor been in business?
A great roofing contractor knows the ins and outs of roofing work. They can easily spot issues in your roof and take care of them. If you are not yet ready for a repair, he can recommend alternative solutions for covering your roof. You will know if the contractor you are speaking with is a competent roofer by the advice he gives. An experienced roofer will be knowledgable on available products to repair your roof and can explain to you in detail the procedure for roofing repair. Typically, those who have been in business for three years or more will provide you with comprehensive information on all things roofing.
3. Are they licensed and insured roofing contractor?
A credible roofing contractor knows how to take proper care of his crew and his business. If a contractor extends to you a very low bid for the roofing project, they could be skimping on their insurance. Ask them about their worker’s compensation and liability insurance coverages. What will the contractor do if your roof leaks only a few months after completion of the job? If he guarantees a free repair, it must be in writing. If one of their workers is hurt while working on your roof, will you be liable for this? Ask for proof of these certificates for your own peace of mind. Also, obtain copies of their licenses or credentials. You can contact your local clerk’s office to learn about the requirements for roofing contractors in your area.
4. Do they specialize in this variety of roofing?
If they do, ask for photos of previous repairs that are similar to yours. Also, ask for testimonials from those clients on how they like the materials after installation. If they do not specialize in your roofing needs, may ask for recommendations for roofing contractors.
5. What type of roofing products do they use?
Competent roofers can provide you with answers to all your materials questions and explain to you, in layman’s terms, all that you need to know.
6. How quickly can they perform the work?
The project timeframe should be established in the beginning. If the work is not finished as scheduled, ask if the contractor gives a discount?
7. What time does their workday usually begin?
Much like the estimated date of completion, you must also be very clear on the working hours. If you do not want to be awakened in the early morning with the sound of hammering on your roof, communicate this with the contractor.
8. What is the cost of replacing the roof?
A good contractor will not only provide you with the cost of repair, but he should also present to you a detailed description of the material and labor cost.
9. Can the roofing company give you testimonials from previous jobs?
Feedback is essential when selecting a contractor. You may want to ask for a list of five or more past clients and their phone numbers or contact information, preferably within the last 12-24 months. You do not need to call each, randomly select three or four. When you call, ask about the contractor’s job performance, responsiveness to concerns, work quality, and any related questions that may help in your decision making process. Be sure to limit your questions when you call the referrals.
10. How long is their roofing service warranty?
Some warranties last for a year, some longer. Ensure that you have a copy of said warranty. Also, be sure that your contractor is certified to install the materials you wish to have installed. Improper installation can void any manufacturer warranties for materials used.
11. How do they handle customer issues and complaints?
You may wish to ask for specific instances where the contractor dealt with a complaint and how he handled it. You may also wish to request a referral from that customer involved with the complaint. You can research in your local licensing departments if the contractor had any disputes, a suspended license, and any other related issues. If you find something from that research, ask the contractor how they were able to resolve it.
If you are thoroughly satisfied with the contractor’s answers, then you are finally ready to sign the contract.
Hopefully, these tips prove to be useful to you in your search for a roofing contractor. It can be a daunting task, but you will never regret spending the extra time to hire a quality contractor that takes care of you and your home.
We hope you will consider Capstone Roofing & Construction for your roofing needs when it comes time for your roofing project.
We are located in Flower Mound, Texas and serve the North Texas area.